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Privacy

Privacy Policy

 
 
FACTSWhat Does Gate City Bank Do With Your Personal Information?
Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Account transactions and checking account information
  • Payment history and mortgage rates and payments

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Gate City Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Gate City Bank share?Can you limit this sharing?

For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes -
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates' everyday business purposes –
information about your transactions and experiences

Yes

No

For our affiliates' everyday business purposes –
information about your creditworthiness

No

We don't share

For our affiliates to market to you

Yes

Yes

For our non affiliates to market to you

No

We don't share

To limit our sharing
  • Call 800-423-3344

Please note: 
If you are a new customer, we can begin sharing your information 30 days from the date we provide this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call 877-243-0825

Who we are
Who is providing this notice?

Gate City Bank

What we do
How does Gate City Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Gate City Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan
  • Make deposits or withdrawals from your account
  • Use your credit card or debit card or give us your contact information
Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply individually unless you tell us otherwise. Any account holder may express a privacy preference on behalf of the other joint account holders. 

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non financial companies. Our affiliates include financial companies with Gate City in their name such as:

  • Gate City Insurance Agency, LLC.
Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Non affiliates we share with can include service providers that provide printing and mailing services in connection with our marketing to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Gate City Bank may work with certain nonaffiliated companies to provide additional products and services such as insurance and investments.