Education & Tools

The features and services of the Online Business Banking are accessed via the Main Menu and include the following:



Administration - Offers a full suite of administrative functions including end user maintenance, activity reporting, balance alerts, account maintenance, password modification, and the inactivity timeout setting. The company administrator has access to all of the Administration options.



Balance Reporting - Gives an overview of all account information and also provides the means to see details and to filter the overview by account and activity type.



Book Transfers - Move funds between their business accounts within Gate City Bank. Transfers can be scheduled for the current day, a date in the future or on a recurring basis. Scheduled and recurring transfers can be reviewed and deleted.



Wire Transfers* - Move funds between accounts that are within different financial institutions.



Stop Payments* - Place stops on an individual check or a range of checks. Note: At this time, Online Business Banking does not allow a business to send through a request to stop an ACH item.



ACH Origination* - Create ACH files and submit them to Gate City Bank. An ACH transfer is the electronic transmission of a file which contains information pertinent to the movement of funds between accounts. An ACH transfer is commonly used to expedite direct deposit of payroll, pay bills, concentrate funds from other financial institutions or collect membership dues. Note: An approval process is required for this service.



Electronic Federal Tax Payment System (EFTPS)* - Create EFTPS files and submit them in an ACH file. The EFTPS function is to help businesses pay taxes. Note: An approval process is required for this service.



Online Services* - Provides a direct request channel for Gate City Bank services: photocopies of checks or statements, investigation of questionable transactions and online cash/check orders.



E-mail - Provides a secure direct link between the business and Gate City Bank.



Bill Pay - Pay all your bills online - in one site. Schedule one time, recurring, and automatic payments. Businesses may set up email notices, e-bills, and customize downloadable reports. An end-of-year CD with all Bill Pay history is available.



Account Downloading - Download account information into QuickBooks, Quicken, Microsoft Money, QuickBooks Pro, a Comma Delimited file, and a HTML file. To inquire about compatibility of software not listed, please contact us.



Sweep Processing* - Set up automated sweeps to keep their balances within certain limits. When a limit is reached, the system transfers money between the specified accounts and sends an email message to indicate the activity.



Reconciliation Services/Positive Pay Exceptions* - Import an issues register file or manually input issues, and make decisions on exception items and positive pay decisions. The Positive Pay Exception Decisions feature allows the business to review all discrepancies that have occurred between their own issues records and those processed by Gate City Bank and submit decisions (pay or return).



*Service charges apply. Please contact us for the current schedule of charges.

To apply, please contact us.

After the application is submitted, please allow 3 business days for processing. A welcome packet will be mailed to your business with the IDs and passwords.

Note: Please allow 7 business days for ACH approval.

Please contact us for the current schedule of charges

Unlimited - A business can set up 1 user or 1000 users.

We will include training guides in the welcome kit. Training will depend on the location and the needs of the business. Gate City will offer on site training, web cast or phone training.

No. Gate City Bank defines the Company ID, and no personal information is required by Online Business Banking to log in.

• QuickBooks
• Quicken
• QuickBooks Pro
• Microsoft Money
• Comma Delimited
• HTML

When a user submits a stop payment request, the request comes to Gate City Bank. Stop payments will be processed between the hours of 9:00 am (CT) and 5:00 pm (CT).

The Stop Payment Activity function allows the business to view stop payments transaction status.

Unprocessed - Request has been sent to Gate City Bank and is awaiting action.

Processing - Gate City Bank has received the request and is in the process of completing the request.

Completed - Gate City Bank has completed the user's request.

Declined - Gate City Bank is unable to complete the user's request.

A batch is what the business creates to send ACH transactions into the ACH network. A batch is a group of records considered as a single unit for the purpose of data processing. The business creates a batch that will have required information to send an ACH transaction. Each batch will contain an effective date for the transactions, the business name, the account numbers, dollar amounts, customer names and routing numbers for the individual transactions.

Online Business Banking does not allow same business day effective dates because you can't create a same day ACH transaction. According to NACHA rules, a transaction can not be entered into the ACH network until the effective date is within one business day for debits or within two business days for credits.

However, the business can initiate their batch prior to these restrictions. Gate City Bank has a system that will warehouse the batches created by the business until the effective date is within the NACHA guidelines. We recommend initiating your ACH batch at least two business days before the effective date.

Gate City Bank currently has set ACH batch cutoff time to 4:00pm (CT).

The business can submit a request to Gate City Bank. Depending on the circumstances a transaction or an entire batch may or may not be able to be reversed.

The debit or credit for the batch total will be posted to the business's account on the effective date of the ACH batch.

Yes.

Online Business Banking verifies the ABA number against a database of valid ABA numbers that is updated regularly.

Gate City Bank currently has set the wire cutoff time to 2:30pm (CT).

Many businesses are required to use the Electronic Federal Tax Payment System (EFTPS) as the method to submit their tax payments. This submission is processed as an ACH transaction.

When a business applies to the government for EFTPS, the setup information denotes which region the company belongs to. In order to determine which region a business may fall into the company will need to download this guide: http://www.fms.treas.gov/eftps/eftpshandbook.pdf Or call the EFTPS hotline at 1-800-945-8400. The business can determine by state which region it should send its payment to. There are two financial institutions that accept EFTPS --one for each region. The region names are North (Chicago) and South (Atlanta).

Currently only federal tax payments can be made.

This is an example of a balance alert: The balance in your Certificate Of Deposit account is currently above $50.00 (created 06/20/2001 10:55 AM by user AUSER)