Contact Us
Phone Banking
Access Your Account 24/7
Access your Gate City account information by phone. Check your account balances and activity, interest earned, interest paid, taxes paid, payment amounts, due dates and much more!
Call Center Representatives are available Monday through Friday from 7:00 a.m. until 7:00 p.m. and Saturday from 8:30 a.m. until 3:00 p.m. Central Time. Click here to find the most convenient time to call.
| Alexandria | 320-762-3101 |
| Bismarck | 701-355-7621 |
| Carrington | 800-423-3344 |
| Devils Lake | 701-665-4101 |
| Dickinson | 701-456-7221 |
| Fargo | 701-293-2400 |
| Fergus Falls | 218-998-7901 |
| Grand Forks | 701-792-4351 |
| Hettinger | 800-423-3344 |
| Jamestown | 701-253-5001 |
| Mandan | 701-355-7621 |
| Mayville | 800-423-3344 |
| Minot | 701-857-8401 |
| Mohall | 701-857-8401 |
| Moorhead | 701-293-2400 |
| Park River | 800-423-3344 |
| Wahpeton | 701-671-4701 |
| West Fargo | 701-293-2400 |
| Williston | 701-774-7301 |
| NATIONWIDE: | 800-423-3344 |
When calling our phone banking number, you will hear the Main Menu of general services. You may listen to the entire menu or press zero to speak to a Call Center Representative (Monday-Friday 7:00 a.m. to 7:00 p.m. and Saturday from 8:30 a.m. until 3:00 p.m. Central Time). For faster service, you can press the button for the service you want any time during the message.
- Press 1 to use Gate City Phone Banking or to hear other menu options.
- If you know the extension of the person you are calling press 2.
- Detailed help may be accessed anytime by pressing 8.
Phone Banking Menu Options
Press 1 to inquire on an account
Press 1 to inquire on your Checking or Money Market accountPress 1 to hear your account balance
Press 2 for a list of most recent deposits
Press 3 for a list of the most recent checks cleared since your last statement
Press 4 to find out if a specific check has cleared
Press 5 for a list of the most recent withdrawals from your account
Press 6 for information on interest earned on this account
Press 7 for a list of ATM & Check Card Point of Sale items authorized, but not yet posted to your account
Press 9 to return to the main menu
Press 0 to speak with a Phone Banking Representative
Press 2 to inquire on your Savings accountPress 1 to hear your account balance
Press 2 for a list of most recent deposits
Press 3 for a list of the most recent withdrawals from your account
Press 4 for information on interest earned on this account
Press 9 to return to the main menu
Press 0 to speak with a Phone Banking Representative
Press 3 to inquire on your Certificate of Deposit or IRAPress 1 to hear your account balance
Press 2 for inoformation on interest earned on this account
Press 3 for interest rate and maturity dae information
Press 9 to return to main menu
Press 0 to speak with a Phone Banking Representative
Press 4 to inquire on your Mortgage LoanPress 1 for balance information
Press 2 for payment information
Press 3 for real estate taxespaid
Press 9 to return to main menu
Press 0 to speak with a Phone Banking Representative
Press 5 to inquire on your Personal LoanPress 1 for balance information
Press 2 for payment information
Press 3 for information on interest
Press 9 to return to main menu
Press 0 to speak with a Phone Banking Representative
Press 2 to transfer money between accounts
Press 1 to transfer funds with your touch tone telephonePress 1 to ransfer money from your checking or money market
Press 2 to transfer money from your savings account
Press 9 to return to the main menu
Press 0 to speak with a Phone Banking Representative
Press 3 to change your Phone Banking PIN
Press 1 to change your Checking or Money Market account PIN
Press 2 to change your Savings account PIN
Press 3 to change your Certificate of Deposit or IRA PIN
Press 4 to change your Mortgage Loan PIN
Press 5 to change your Personal Loan PIN
Press 4 to hear local community announcements
Press 5 to report your ATM & Check Card lost or stolen
Press 1 to report your ATM and Check Card lost or stolen
Press 2 to activate or change your PIN on your ATM and Check Card
Press 3 if you have been contacted by the Fraud Detection Center
Press 6 to order checks
Press 1 to order checks using the touch tone phone
Press 2 to order checks with the assistance of a Phone Banking Representative
Press 0 to speak with a Phone Banking Representative
Press # to replay the current menu
Press * to return to the previous menu
Press 9 to end this call
