About Us

Privacy and Security

Your Privacy, Our Promise

At Gate City Bank, nothing is more important to us than your safety and security. That's why we take every possible precaution to protect your financial information and your identity. These are our promises to you:

• We will not provide your personal or account information to anyone without your written consent.
• We will not send your confidential information (such as your Social Security Number, account number, or PIN) via e-mail or text message.
• We will not request that you send confidential information to us via e-mail and/or text message.
• We will not contact you via e-mail and/or text message and ask you to update your confidential information.  If you receive an e-mail or text  that asks for that information, even if it appears to come from Gate City Bank, do not respond and delete it immediately. 

Protect Your Confidential Information
About Online Banking Security
Online Banking Enhanced Login Security
Online Business Banking Enhanced Login Security

Identity Theft Information (Federal Trade Commission)