Who should I contact if my funds don’t show up two days early?

If you have questions, please contact us and a team member will be happy to help you!

Related Questions

Great question! We’ll work to make your funds available to spend the same day we receive a deposit notice from your employer or other payers – up to two days earlier than your scheduled payday.1

Absolutely not! Payday Your Way comes free with your Gate City Bank checking account.

This largely depends on when we receive a deposit notice from your employer or other payers. As soon as we receive that notification (except on Sundays or federal holidays), we’ll make the funds available to you!

Yes! Simply stop by your nearest Gate City Bank location, or give us a call at 800-423-3344 and we'll assist you with this request right away.

Depending on the order, you could receive it instantly!

Stop by one of our 45 convenient locations for an instant-issue debit card, which is available for our standard Gate City Bank card design and My School Spirit card designs.

You can also order a debit card via our online form or by calling our Customer Service Center at 701-293-2400 or 800-423-3344, Monday through Friday 7:30 a.m. to 8:30 p.m. and Saturday from 9:00 a.m. to 5:30 p.m. CT. Your debit card will typically be delivered by mail within 7-10 business days. Please contact us if your card does not show up in a timely manner, and we'll be happy to assist you.

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1 Early paydays! Isn’t that neat? Your funds will generally be accessible the same day we receive a deposit notice from your payer, up to two days earlier than your scheduled payment. Direct deposit is required, and early access is subject to the payer’s timing in submitting funds.